Shipping policy
Shipping Policy
Shipping
Thank you for supporting Deadfield.
All orders are carefully packed and shipped from Illinois.
Processing Time
Most orders are processed and shipped within 1–3 business days. During product launches, holidays, or periods of high order volume, processing times may be slightly longer.
Shipping Methods
Shipping rates and available delivery options are calculated at checkout based on your location and selected shipping method.
Once your order has shipped, you will receive a confirmation email with tracking information.
Delivery
Delivery times vary depending on the shipping method selected and your location. While we work to ship every order promptly, Deadfield is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Deadfield is not responsible for orders shipped to an incorrect address provided at checkout. If you notice an error, contact us as soon as possible, and we will do our best to update your order before it ships.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us through the Contact page within 7 daysof delivery or the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Questions
If you have any questions about your order or shipping, please contact us through the Contact page. We are happy to help.